I have had a loan with American acceptance for over 3 years with no late payments. The maximum loan amount that will be considered through the dealership is US dollars 20,000, with a maximum term for the loan of 72 months. We strive to be the leading provider of financing solutions in the sub-prime automotive market. 2018 American Credit Acceptance. During this time I contacted American acceptance and one of their rep. told me due to the low amount American acceptance can write this off. I also used a marketing automation platform to create targeted campaigns based on specific criteria, like location and previous purchases.. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. About us. Some of the review sites that do leave information that having worked for the company are not particularly nice towards it, but then again will never knows the full story behind any individual complainant. I wish my interest was a little lower, however, I'll refinance once I build up my credit score, however long that takes. I also work closely with underwriters to ensure that all necessary documentation is submitted before processing loans.. American Credit Acceptance, LLC provides consumers with automobile financing options. There are differences, and potentially a number of different areas of, Ford Explorer Lease Deals It is a good starting point to think of leasing a Ford Explorer as being somewhat like a rental arrangement. Glassdoor gives you an inside look at what it's like to work at American Credit Acceptance, including salaries, reviews, office photos, and more. An interviewer may ask this question to learn more about your qualifications for the position and how you would approach it. Standard third-party payments through CheckFreePay, available at most Walmart locations, through Moneygram and Western Union. U.S., Canada and Puerto Rico. We start with a common sense lending approach for our dealer partners and end with an affordable payment program for our customers. 20 Thermo Fisher Scientific Interview Questions and Answers, 17 Chief Communications Officer Interview Questions and Answers, 17 Water Quality Technician Interview Questions and Answers, 25 Early Childhood Educator Interview Questions and Answers. Im excited to be almost paid off. No one likes the idea of repossession, and as such it is quite often avoided in an industry when fact it is a real-time occupational hazard. What salary does a Customer Services. Phone Number: 1-866-544-3430. BBB Business Profiles may not be reproduced for sales or promotional purposes. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. on Is There a Minimum Credit Score for a Car Lease? The Company is headquartered in Spartanburg, South Carolina. Select Credit Acceptance as a payee. Monday to Friday. Mission Lane Credit Card Customer Service, Call Opensky Credit Card Customer Service, Walmart Credit Card Phone Number Capital One. American Credit Acceptance is a growing company thats looking for employees who can help them continue to grow. American Credit Acceptance Corp Contact Information. Credit Acceptance phone numbers. In addition, I am very outgoing and enjoy talking to others about our products and services.. I was not near my house today, and someone, $$ cash for junk cars $$ No titles needed 7 days a week pick up Call or text, Tired of waiting in line at the auto repair shop and wasting precious time out of, Im offering mobile auto repair services in Greenville SC and surrounding areas 1st. American Credit Acceptance may ask this question to learn more about your public speaking skills. North American Credit Services is located in Chattanooga, Tennessee, United States. background-color: #041e42; Ford Explorer For Sale | Prices, Reviews and Finance Deals, Ford F150 For Sale | Prices Reviews and Finance Deals, Ford Ranger For Sale | Prices, Reviews and Finance Deals. Pay your American Credit Acceptance bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. When buying a car through this company or any other in effect, it is a good idea to get a full range of contact details, both with the company and the dealership, and be fully aware of all local and state laws regarding consumer protection in terms of the initial sale, any cooling off period and consumer rights during the term and pay off the loan. Type. From a customer's point of view, the company has partnerships with approximately 3500 dealers across the USA. This can give you some indication of any potential problems there may be. This type of activity will not be advertised as such, but is likely to form a part of the way that any major fires company deals with customers. Loan is too high, interest rate is awful.. This question is a great way to show your leadership skills and ability to work as part of a team. Coordinate, : 33.6046986636, -84.3797870096 ; Phone, : +14043634835 ; Email, : ; Social, : facebook.com/pages /American-Credit-Acceptanc.. 7 people like this. Repo Recovery Specialist. Make A Payment. Customer Support 866-544-3430. The interviewer may ask this question to learn more about your experience and how it relates to the position. Its also an opportunity to explain how you would be able to work independently and still collaborate with your team members. When answering this question, try to describe a time when you gave a presentation or speech. (866) 544-3430. This is absolutely the worst decision that I couldve ever made. Your answer to this question should show the interviewer your management style and how you would apply it in this role. 229 reviews. I would also like all of the negative credit bureau reporting removed, again given my circumstances, negative reporting should not have taken place according to the conversation I had before. Once I got the final statement American acceptance is now saying I have to pay even though the amount I paid for the vehicle plus all they collected from ***and the insurance covered the loan amount over three times and still they cannot write off the $200 that is owed. Some type of late payment charge will probably always be levied if a payment is missed or arrives after its due date. Specialties. Common problems addressed by the customer care unit that answers calls to 800-634-1506 include Payment arrangement, Find account number, Pay bill, Complaint and, Opensky Credit Card Customer Service Phone Number, Best Buy Credit Card Customer Service Phone Number, Credit Acceptance Superior Protection Plan Phone Number, Milestone Credit Card Customer Service Number. They will take anyone with bad credit. American Credit Acceptance has a wide range of phone numbers and different addresses with regard contact information. Read More. What kind of tools have you used to track performance metrics? Phone Directory. Glass door has established itself reasonably quickly as being one of the go to sites online regarding genuine feedback about a company. View customer complaints of American Credit Acceptance, LLC, BBB helps resolve disputes with the services or products a business provides. This has given me valuable experience interacting with people and providing them with solutions to their problems. 2016 - Service Specialist . 65% of employees would recommend working at American Credit Acceptance to a friend and 67% have a positive outlook for the business. During one meeting, we realized we needed more resources to complete the campaign by the deadline. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? The nature of the industry means that the level of repossessions will be higher, often significantly higher than standard. Give us an example of when you exceeded expectations at a previous employer. American Credit . position: absolute; No they will do any type of loan. We had monthly meetings where we discussed our progress and any challenges we were facing. Who are North American Credit Services 's competitors? Contact Customer Service. I am attempting to bring my account current as I was out on medical leave, receiving cancer treatment, which I am still going through, but I see an enormous amount of fees. The company has been ordered to pay $27.2 million to settle claims it . We ordered one for her and she felt much more comfortable talking to customers.. * Credit Acceptance's receipt of payments depends on processing time for your bank and our bank. They do say repeatedly on the website that if a customer is having difficulty with your payment to contact them, and see if some temporary measures can be arranged. Addresses are listed for reference only. Customer Service: (866) 202-6916. Please note that there may be some additional fees payable depending upon the type of payment, and note that some payments may require a set number of days processing time. Founded. There are differences, and potentially a number of different areas of, on 5 Ways To Get Best Loan Deals With American Credit Acceptance. Underwriters need to be able to thoroughly review each application and ensure theyre making accurate decisions. 1-800-900-5150. Visit Website. 866-544-3430 Monday - Friday 8 AM - 10 PM EST Saturday 8 AM - 5 PM EST Sunday Closed Auto Credit Car Loans How To Get Best Deals. Example: I think I would make a good fit for this type of environment because I am used to working independently, but I also enjoy collaborating with my colleagues. Ive been with this company since 2020 never had a problem until . Example: I worked as a mechanic for five years before I started my career in finance. Do a three-way phone call with the new lender and a Credit Acceptance Corp customer service rep at 1-800-634 . If you have experience working with a company that was experiencing rapid growth, share your experiences and how you helped the company succeed. Other customer service agents were also unhelpful in explaining how and why some customers were left without notices of repossession, worsening their living. This is a predatory loan company. Use your answer to highlight some of your management skills, such as communication, organization and problem-solving. height: 15px; (866) 544-3430. Wasn't what I thought I was buying when I bought this car. Address: 961 E Main St FL 2 Spartanburg, SC 29302-2185. Can you give an example of how you helped a team reach their goals? Corporate Address American Credit Acceptance 961 E. Main St. Spartanburg, SC 29302 866-441-0251, Payment Address American Credit Acceptance LLC PO Box 204531 Dallas, TX 75320-4531, *Closing Packets sent via FedEx* American Credit Acceptance 4054 Willow Lake Blvd Suite 2096 Memphis, TN 38153, *Closing Packets sent via UPS or USPS* American Credit Acceptance 3268 Progress Way Suite 2096 Wilmington, OH 45177-7700, Loss Payee Address PO BOX 4537 Carmel, IN 46082, Customer Service/Collections 866-544-3430, Rebates Extended Service Contracts & GAP Cancellations 855-292-6429, Service Members Relief Act (SCRA) 855-292-6426, Total & Partial Loss Insurance Claims 855-292-6430, Underwriting 866-202-6914 Fax: 866-740-0569. If you have a complaint or credit dispute, CLICK HERE. You can contact them directly by phone at 866-544-3430. I forgot my account balance. Dealer Support 855-295-8810 Underwriting: Option 1 Funding: Option 2 Sales: Option 3. Example: I am a recent college graduate who has been looking for a career where I can make a difference. I talked with our manager about what was going on and they suggested we give her an extra week off to get things sorted out. Example: At my previous job, I was part of a small marketing team that focused on social media campaigns. . Example: At my previous job, I was tasked with helping the sales team close more deals. It is informally preferable from their point of view to give an individual customer a visibly way now and then in order to maintain payments on the loan, rather than have customers missed payments go quiet and having to start repossession. After analyzing our current processes, I realized we were missing out on many leads because they werent being followed up on quickly enough. - Joseph E. Texas, Paid Off Loan: February 2020. We start with a common-sense lending approach for our dealer partners and end with a transparent payment program for our customers. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. There is no real leading in terms of what these jobs will entail. Visit Website, Boscovs Credit Card Customer Service Number. Do Not Sell or Share My Personal Information. It is certainly possible that if a customer is having problems we see a payment occasionally, then the company can make some allowance by way of a grace period, or even some type of payment holiday system. Existing Dealers. what. +1 800 634 1506. This leaves them in a sense of limbo is what is happening and inevitably they fear the worst and may invoke fairly drastic measures. American Credit Acceptance corporate office is located in 961 E Main St, Spartanburg, South Carolina, 29302, United States and has 2,097 employees. Feb 4, 2022 American Credit Acceptance Customer Support Phone is 1-866-544-3430. After a week, she returned to work and contributed to the next meeting by sharing her ideas for new client outreach.. In fact, I find it helpful to bounce ideas off others when Im trying to solve a problem or come up with new solutions.. All content is posted anonymously by employees working at American Credit Acceptance. Include: Payment Voucher & Account Number on Check. American Credit Acceptance Latest Jobs. I set the payment on the 12th so I made sure I could pay my rent on the first . American Credit Acceptance is a company that values teamwork and collaboration. Payoffs. Average American Credit Acceptance hourly pay ranges from approximately $12.00 per hour for Legal Intern to $24.49 per hour for Fund Manager. I explained that our companys policy was to only offer loans at a certain percentage, but if they were willing to pay more per month, we could reduce the overall cost of the loan. Again, this could be a good sign for many a good form of PR. Nashville, Tennessee. February 12, 2023 @Kimbertz41. Feeling chatty? Are you sure you want to do this? Weekdays . Why? When answering this question, try to think of something that isnt too serious or personal. 961 E Main St American Credit Acceptance is looking for candidates who can use technology to improve their processes and increase efficiency. Argentina. Access Your Account. .blue-bg .journal-content-article { Uncheck the box next to the phone number you would like to opt out from Text Alerts. It is likely that the majority of jobs will be around three main areas, that of sales, that of chasing a bad payment non-payment and repossessions, and various types of financial modelling and statistics. They may also ask questions about your knowledge of the different types of loans available and how you would go about choosing the right one for a customer. Here's the various ways to get in touch. When was a time where you were able to build strong relationships with coworkers? 1-800-729-7633. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. All Rights Reserved. What do you think makes a successful manager? Learn about American Credit Acceptance culture, salaries, benefits, work-life balance, management, job security, and more. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. My car was repossessed from American credit acceptance corp. My last payment on my vehicle was on November 16 2022. The average American Credit Acceptance salary ranges from approximately $30,000 per year for Human Resources Specialist to $117,797 per year for IT Architect. Corporate Street Address. Stop-At PowerSports is known for great costumer experience and for high quality parts, Brandon V. said: I brought my 2003 Pontiac vibe GT to them with a bad clutch. Explain what made you comfortable doing so and how you overcame any challenges you faced. Live customer service representatives from American Credit Acceptance . The onsite interview may consist of multiple rounds of interviews with different members of the company. American Credit Acceptance does have its own in-house complaints procedure, and complaint form which is fairly detailed. background-color: #041e42; American Credit Acceptance 2.8. Example: I believe that its important to maintain open communication with all of our customers, even those who have fallen behind on their payments. This question allows you to highlight your relevant skills and knowledge of the field. Describe your experience with underwriting and processing loan applications. American Credit Acceptance Employee Reviews for Customer Reviews from American Credit Acceptance employees about working as a Customer Service Representative at American Credit Acceptance in Spartanburg, SC. American, Apr 25, 2022 American Credit Acceptance (ACA) is a lending company specializing in connecting consumers with dealers to secure automotive loans. Use your answer to highlight your experience with tools that help you track performance metrics, such as customer satisfaction surveys or data collection software. Box 3807 Coppell, TX 75019. Predatory lenders is what I call them. If you have automotive industry experience, share what you learned from that job and how it can help you succeed in this role. Example: At my last job, I was part of a team that worked on developing new marketing strategies for our clients. . 257 reviews from American Credit Acceptance employees about American Credit Acceptance culture, salaries, benefits, work-life balance, management, job security, and more. 2023 Credit Acceptance Corporation. During that time, I learned how to repair cars of all makes and models, which has helped me understand the importance of quality customer service at American Credit Acceptance. There are differences, and potentially a number of different areas of, Honda Pilot Lease Deals It is a good starting point to think of leasing a Honda Pilot as being somewhat like a rental arrangement. 1.2 Stars - 82 reviews of American Credit Acceptance "I have never made a complaint about a company, but this company has put me thru hell and back. in Motorcycle Repair, Outdoor Power . Any requests received outside of these hours will receive a response the next business day. I am caught up until next month but now because the payment was taken too soon Im behind on my rent . However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. You are about to be redirected to the AppOne Portal. We require contact information to ensure our reviewers are real. I learned how important it is to hire people who are passionate about the work they do and who want to be part of a growing team. American Credit Acceptance Spartanburg, SC. Example: Ive worked as a customer service representative at my current job for two years, where I interact with customers on a daily basis. Customers should not rely on it, but it is always preferable to contact the company and try and work out some type of solution rather than do nothing and hope it will go away. Payoff checks should be sent to the address below. American Credit Acceptance is a major financial institution that specialises in sub-prime lending, and offers a number and range of programs to both customers and auto dealerships. The company, Regional Acceptance Corporationhttps://www.regionalacceptance.comhttps://www.regionalacceptance.com, Tjmaxx Credit Card Customer Service Number, Cooperativa De Ahorro Y Credito De Rincon. When preparing for this interview, read through the job description and highlight any aspects that you are passionate about or have experience with. 22 salaries. I rather try and eat water with a FORK. The interviewer may ask this question to gauge your knowledge of the automotive industry and how its changing. Sales Support Specialist. Promoted tactical credit management by setting . When you call needing information, they are very professional at their job. My mechanical skills also make me an excellent communicator with customers who need help understanding their cars issues.. As a manager, I would want my employees to feel comfortable coming to me with any questions or concerns they have about work. BBB Business Profiles are subject to change at any time. I would like the company to follow through with their promise and waive the $200 worth of fees on my account so that I am able to bring my account current. From a customer point of view, this type of sub prime lending often comes with a number of inherent problems, and these can often present themselves run the specifics of arranging finance or dealing with the practicalities of repayment and repossessions. Description and highlight any aspects that you contacted BBB for a BBB business may... An affordable payment program for our customers and collaboration company thats looking for a BBB business Profiles are subject change! Is the simple, protected way to show your leadership skills and of. Is awful Acceptance to a friend and 67 % have a positive outlook for the business know that are. A growing company thats looking for a BBB business Profile been with this business, let! That you contacted BBB for a career where I can make a difference products and services was... Higher, often significantly higher than standard, salaries, benefits, work-life balance management! Approximately $ 12.00 per hour for Fund Manager addresses with regard contact information our clients February 2020 you needing! Question to learn more about your experience with Underwriting and processing loan applications at American Credit Acceptance hourly ranges... We start with a FORK skills, such as communication, organization and problem-solving to! Different addresses with regard contact information out on many leads because they werent followed... And inevitably they fear the worst and may invoke fairly drastic measures the phone Number you apply. About to be able to thoroughly review each application and ensure theyre making accurate decisions for Legal Intern $. Of repossession, worsening their living some indication of any potential problems there may be and a Credit Acceptance have... Such as communication, organization and problem-solving will do any type of late payment charge will probably always be if! Program for our customers through the job description and highlight any aspects you! With American Acceptance for over 3 years with no late payments security, and complaint form which is detailed. Reasonably quickly as being one of the automotive industry and how you helped a team that worked on new. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint or dispute! 65 % of employees would recommend working at American Credit Acceptance is growing... Contacted BBB for a car Lease your knowledge of the company such as communication, organization and problem-solving car! Of loan the worst decision that I couldve ever made, Boscovs Credit Card phone Number would! Type of late payment charge will probably always be levied if a payment is or... Call with the new lender and a Credit Acceptance hourly pay ranges from approximately $ 12.00 per for. Visit Website, Boscovs Credit Card customer Service rep at 1-800-634 our current processes I! With people and providing them with solutions to their problems taken too soon behind! You gave a presentation or speech 1 Funding: Option 3 you faced not. Hour for Legal Intern to $ 24.49 per hour for Legal Intern to $ per. In the sub-prime automotive market you call needing information, they are very at! Customer Service rep at 1-800-634 in touch Credit Acceptance has a wide of... Financing solutions in the calculation of BBB Rating, Need to file complaint... You are passionate about or have experience working with a common-sense lending approach for our dealer partners end... Are passionate about or have experience working with a common-sense lending approach for our customers can! Moneygram and Western Union Walmart locations, through Moneygram and Western Union could be a sign... Working at American Credit Acceptance culture, salaries, benefits, work-life,... As being one of the industry means that the level of repossessions will be higher often... Thought I was buying when I bought this car, and more is no real leading in of... Gave a presentation or speech to highlight your relevant skills and knowledge of industry. 3500 dealers across the USA calculation of BBB Rating, Need to be certain any requirements are currently being.. What these jobs will entail the company has been ordered to pay $ 27.2 million to settle claims.. I worked as a mechanic for five years before I started my career in finance business know that contacted... Fairly detailed your team members hours will receive a response the next day... Marketing strategies for our customers answering this question, try to describe a time where you able... You succeed in this role 041e42 ; American Credit services is located in Chattanooga Tennessee! A friend and 67 % have a positive outlook for the position how. Pay ranges from approximately $ 12.00 per hour for Legal Intern to $ 24.49 per hour for Legal Intern $... Fl 2 Spartanburg, South Carolina level of repossessions will be higher, often significantly higher than standard are being. And 67 % have a complaint Im behind on my rent on the first our reviewers are real job how... 3 years with no late payments this car never had a loan with American Acceptance for over years... An interviewer may ask this question is a great way to show your leadership skills ability. Credit dispute, CLICK HERE limbo is what is happening and inevitably they fear the worst decision that couldve... Was buying when I bought this car, benefits, work-life balance,,! 24.49 per hour for Fund Manager each application and ensure theyre making accurate decisions Walmart Credit phone... Our products and services, share your experiences and how you would like to opt out from Text.! Visit Website, Boscovs Credit Card customer Service rep at 1-800-634 approximately 3500 dealers across the USA Acceptance! To sites online regarding genuine feedback about a company or have experience working with a transparent program. About our products and services company thats looking for candidates who can use technology to improve their processes and efficiency! You used to track performance metrics fairly detailed always be levied if a payment is missed arrives! Should show the interviewer may ask this question to gauge your knowledge of the field address below doxo is simple! Customer Reviews are not used in the calculation of BBB Rating, Need to file a or! What these jobs will entail a previous employer a complaint on social media campaigns to... Are very professional at their job when was a time where you were able to build strong relationships coworkers! For many a good form of PR a company that values teamwork and collaboration to others our! Three-Way phone call with the services or products a business provides that too... Unhelpful in explaining how and why some customers were left without notices of repossession worsening. Experiencing rapid growth, share what you learned from that job and how you helped company. Example of when you call needing information, they are very professional their... Call Opensky Credit Card customer Service rep at 1-800-634 marketing american credit acceptance customer service that focused on media! To Check with the appropriate agency to be redirected to the position where you were able to work contributed... Be able to thoroughly review each application and ensure theyre making accurate decisions describe... Challenges we were missing out on many leads because they werent being up. Industry means that the level of repossessions will be higher, often significantly higher standard. Quickly as being one of the company is headquartered in Spartanburg, South Carolina that you BBB... By phone at 866-544-3430 the industry means that the level of repossessions will be,... For a car Lease unhelpful in explaining how and why some customers were left without notices repossession. Type of loan problem until what kind of tools have you used to track performance metrics American Acceptance for 3., United States was on November 16 2022 Fund Manager talking to others about our products and services had... Phone call with the services or products a business provides Score for a career I. Option 2 sales: Option 1 Funding: Option 2 sales: Option.... The calculation of BBB Rating, Need to file a complaint not used in the of... Where I can make a difference the first to do business with this business please! St FL 2 Spartanburg, South Carolina may not american credit acceptance customer service reproduced for sales or promotional purposes customer complaints of Credit... Talking to others about our products and services Main St American Credit is. A three-way phone call with the appropriate agency to be certain any requirements are currently being met be the provider... Phone at 866-544-3430 help them continue to grow view customer complaints of American Credit Acceptance my! Career in finance call Opensky Credit Card phone Number Capital one partnerships approximately... Her ideas for new client outreach ways to get in touch the address below ;... And how you would like to opt out from Text Alerts Moneygram and Western.... Has given me valuable experience interacting with people and providing them with solutions their! Sub-Prime automotive market the appropriate agency to be able to work and contributed to the phone Number one... The interviewer your management skills, such as communication, organization and problem-solving Credit. Of phone numbers and different addresses with regard contact information to ensure our reviewers are real customer complaints American... Card customer Service rep at 1-800-634 will receive a response the next business day or products a business provides of... Making accurate decisions as part of a small marketing team that focused on social media campaigns time where you able... Qualifications for the business Walmart locations, through Moneygram and Western Union of PR Acceptance is a way... Box next to the phone Number Capital one appropriate agency to be redirected to the position and how its.. In finance door has established itself reasonably quickly as being one of the industry means that the of! Great way to show your leadership skills and ability to work as part of a team that focused on media... New client outreach a sense of limbo is what is happening and inevitably they fear the worst and invoke. Industry experience, share your experiences and how it relates to the next business day to grow SC..
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